The
minimum quantity varies from both product to product, and from manufacturer to
manufacturer. Generally, the lower cost items have a much larger minimum order
requirement. Most manufacturers insist on a minimum value for an individual
order to be processed otherwise they impose a loading charge.
It
is important that we obtain from you, the minimum quantity that you are likely
to be ordering, as we have on file quite a lot of information from previous
quotations, and an idea as to what a manufacturer is willing to supply. Items
such as lapel pins, badges, key rings and lanyards can normally be ordered 500+.
Bulkier
items obviously require sea freight, and if these are ordered in very small
quantities, the minimum freight, handling and custom clearance charges, would
make a very small requirement too expensive when these costs are amortized on a
small consignment.
This
always puts us in a very poor negotiating situation.
If
we ask for the manufacturers ‘minimum’ and the manufacturer quotes back
10,000 units, and we then are advised that your maximum requirement is only
2000, we may be able to negotiate the quantity down, however it gives the
manufacturer a great opportunity of increasing the price significantly as well.
Asian’s are also very well known for keeping ‘face’, and may not want to
change their mind significantly, from a previously given minimum requirement.
We
have quotations on a considerable number of the products contained on our
website, however the thousands of images featured are a very small percentage of
the hundreds of thousands of images in our library of about 10,000 master
catalogues.
For
every requested item, we obtain a fresh quotation from normally at least 3
different manufacturers, in order to obtain the most competitive price/delivery
on your behalf.
The
majority of our product sourcing is done through Asian Countries. There is a 2-3
hour time difference (behind Melbourne), and a request for a large order
requirement is clearly likely to get more prompt attention from a manufacturer,
than that for a small quantity, which may have to be negotiated.
We
wait for a few different quotations to be received, for evaluation, and then we
nearly always try and re-negotiate a better price before submitting our
quotation to you.
Although
the majority of quotations can be submitted to you within 24 hours, a 48 hours
timeframe is probably more realistic.
Together
with the quotation, you will receive specifications of the items being quoted,
together with a product picture.
If
the item is available from our showroom, which has over 20,000 items on display,
we can ‘loan’ the item to you.
If
there is a need for the item to be requested from the overseas manufacturer, a
charge of $50.00 plus GST will be made, to cover the sample charge/FedEx
delivery, however if an order is subsequently placed, the sample charge will be
deducted from the final invoice.
This
varies by product and manufacturer.
Small
items such as Key rings, badges etc., are often sent via Air freight, and can be
finished and delivered often within about 5 weeks. Other items may require 8-10
weeks.
If
there is an urgent need for the goods, we can quote you the difference for air
freight, even for larger items. This reduces the lead time normally by 12-14
days.
We
most certainly prefer to have a pre-production sample approved prior to the
commencement of the bulk production.
In
exceptional circumstances, where there is an urgent need for the order and time
does not allow for a sample to be sent and approved, we will send images of the
final printed product for approval. This procedure, we would only advocate for
very simple printing on a standard product, and where you have already had sight
and feel of the actual product.
The
service we provide, includes constant follow up with the manufacturer through
our
On
very few occasions there may be random Customs clearance check, on a whole
container, which might delay the delivery by a few days.
Yes
, for the deposit and subsequent balance of payment of the invoice. We accept
Visa, Master card and bankcard.
The
Promotions Bank has a registered office in North Point Hong Kong. Our Hong Kong
Manager Tyrone Li, is available to look at production facilities, source unusual
or hard to find products, and to deal with quality control issues etc.